If Logitech G933 is still not playing sound, go to the next fix below.

Follow the on-screen instructions to repair the detected problems.

Then click it and click Run the troubleshooter.

Type troubleshoot in the Windows search box and click Troubleshoot settings.

Using the Windows audio troubleshooter is always a wise and effortless method to fix audio-related issues. Keep reading for more corresponding solutions. If your hardware works fine, the problem may be related to the sound settings, the audio driver or even the Logitech software you’ve installed. If it doesn’t play any sound neither, chances are that your headset is damaged, and you’d better contact Logitech for repair or replacement.

Connect your headset to another machine to test if the device is intact.

First, plug your Logitech G933 headset into another audio jack to inspect the port.

You can follow the steps to do a quick check: Whenever you’re troubleshooting a headset with no sound, first verify it’s not a hardware issue. The screenshots below come from Windows 10, but the fixes apply to Windows 7 and 8 as well.

Logitech usb headset no sound